Travel and Claim-Related Expenses Reimbursement Guide: WorkCover Queensland is here to cover costs related to your medical and rehabilitation treatment, Medical Assessment Tribunal appointments, and independent medical examination appointments. To ensure smooth processing, it's essential to obtain pre-approval for these expenses, which must be deemed 'necessary and reasonable.'

What's not covered? One-way trips under 20km and choosing a provider farther away when a closer one is available are not covered.

What else can WorkCover assist with? We can also reimburse other expenses linked to your treatment, rehabilitation, or claim, provided they are pre-approved. These include parking, meals (with limitations for full-day or overnight travel—consult your WorkCover contact), and chemist costs like medication. It's crucial to be aware of pre-approval requirements and applicable limits for these expenses.

How to seek reimbursement: For timely reimbursement, ensure you've shared your bank details (if not already done) and maintain original receipts. Clearly note your name and claim number on the receipts before submitting them to us through various channels: upload via Worker Assist, online document upload, fax at 1300 651 387, or mail to GPO Box 2459, Brisbane Qld 4001.

If your employer is self-insured, their processes may differ, necessitating direct communication with them for clarification.